Last Updated: January 2025

Introduction

These Terms and Conditions (the “Terms”) govern your use of www.tickadoo.com (the “Site”) and any related mobile applications (the “Applications”). The Site and Applications are owned and operated by tickadoo Inc. (“we,” “us” or “our”), a company registered at 447 Broadway, New York, NY 10013, United States. By accessing or using the Site or Applications, you agree that you have read, understood and agree to be bound by these Terms.

Description of Service

Our Site and Applications provide information, reviews and recommendations for various products and services. Certain links may be affiliate links, and we may receive a commission if you purchase products through these links. Our editorial content is not influenced by these partnerships.

AI-Based Recommendations and Personalization

We use artificial intelligence and other automated systems to offer personalized recommendations, suggestions and other content. While we strive to provide helpful guidance, these automated processes are not perfect and may occasionally make errors or produce results that do not meet your expectations. By using our Site or Applications, you acknowledge and accept that such recommendations are provided “as is” and that you rely on them at your own risk. For more details on how we use data and cookies in connection with these processes, please see our Data and Cookie Policy.

Affiliate Disclosure

We participate in multiple affiliate marketing programs. If you click on affiliate links and purchase products or services, we may receive a commission at no additional cost to you. Our editorial independence is not compromised by these relationships.

Limitations of Liability

All content, information and materials on the Site and Applications are provided on an “as is” and “as available” basis without warranties of any kind, express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We are not liable for any indirect, incidental, special, consequential or punitive damages, including without limitation loss of profits, revenue, data, goodwill or any other intangible losses, arising out of or related to your use of the Site, Applications or linked websites. In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability will be limited to the fullest extent permitted by law.

Security and Reliability of Content

We do not guarantee that the Site, Applications or any content accessed through them will be free from viruses, malicious code or harmful components. You are responsible for implementing protective measures, such as using antivirus software, to safeguard your devices and data.

Prohibited Use

You agree not to use the Site or Applications for unlawful or prohibited activities. If we suspect that you are engaging in activities that may violate these Terms or the law, we reserve the right to report your identity and related details to the appropriate authorities.

Termination of Use

We may, at our sole discretion, terminate your account, cancel orders or restrict your future access if:

(a) You or someone using your account engages in abusive or threatening behavior
(b) We suspect fraudulent or illegal activities
(c) We detect unauthorized use of your account
(d) We are required to do so by law or regulatory authority
(e) You violate these Terms or other applicable policies

Ticket Pricing and Taxes

Ticket prices on our Site and Applications are subject to change at any time and may include applicable sales taxes, where required by law. Changes in ticket prices will not affect orders for which you have already received an order confirmation.

Payment Methods

We accept major credit and debit cards. Your card will be charged only after we verify your card details and receive payment authorization. Upon successful authorization, we will send you an order confirmation.

Payment Authorization

All online transactions are subject to validation checks by your card issuer. We are not responsible for declined payments or any fees charged by your card issuer.

All Sales Final; No Cancellations or Refunds

All sales are final. Once an order is placed and confirmed, it cannot be canceled, returned or exchanged. No refunds, credits or substitutes will be issued under any circumstances. You are responsible for reviewing your order details upon receipt.

Delivery Responsibilities

We are not liable for issues arising from incomplete or incorrect delivery information you provide, or your failure to accept delivery. This includes scenarios where you do not claim or download electronic tickets. No refunds or replacements will be provided in such cases.

Alternative Ticket Collection

We reserve the right to require that tickets be collected at a venue’s box office or another designated collection point. If so, we will inform you using the contact information you provided. You may need to present a valid photo ID, your booking confirmation email and the card used for purchase.

Late Admission

Admission for late arrivals is subject to the policies of the venue or event organizer. Some events may not allow late entry at all. We do not provide refunds or credits for late arrivals or missed performances.

Intellectual Property

All content, design, graphics, data and other materials on the Site and Applications are protected by U.S. and international intellectual property laws. Except for personal, non-commercial use, you may not reproduce, store, distribute or transmit any part of the Site or Applications without our prior written permission.

Privacy Policy

Your use of the Site and Applications is subject to our Privacy Policy, available at https://www.tickadoo.com/privacy-policy. By using our Site and Applications, you consent to our collection and use of your information as outlined in the Privacy Policy.

Changes to These Terms

We reserve the right to change, modify or replace these Terms at any time. If we do so, we will revise the “Last Updated” date above. Your continued use of the Site and Applications after any changes indicates your acceptance of those changes.

Governing Law and Jurisdiction

These Terms and your use of the Site and Applications will be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. You agree that any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in New York County, New York.

Contact Information

If you have questions about these Terms, please contact us online or via mail at:
tickadoo Inc.
447 Broadway
New York, NY 10013