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Frequently Asked Questions
General Information
What is tickadoo?
tickadoo is your gateway to live entertainment and attractions! We make it easy for you to purchase tickets to concerts, sports events, theater performances, festivals, theme parks, and more. With tickadoo, you can explore a variety of events and book your spot in just a few clicks.
What is tickadoo?
tickadoo is your gateway to live entertainment and attractions! We make it easy for you to purchase tickets to concerts, sports events, theater performances, festivals, theme parks, and more. With tickadoo, you can explore a variety of events and book your spot in just a few clicks.
Purchasing Tickets
How do I purchase tickets?
Simply browse our website or app for your preferred event, select your seats, and proceed to checkout. You can pay securely through various payment options, including credit cards, debit cards, and mobile payments. Once your purchase is complete, you’ll receive a confirmation email with your e-tickets.
How do I purchase tickets?
Simply browse our website or app for your preferred event, select your seats, and proceed to checkout. You can pay securely through various payment options, including credit cards, debit cards, and mobile payments. Once your purchase is complete, you’ll receive a confirmation email with your e-tickets.
Can I book tickets for a group?
Unfortunately, at this point we do not provide group bookings. The maximum number of tickets that can be purchased depends on the event. It is usually around 10 tickets.
Can I book tickets for a group?
Unfortunately, at this point we do not provide group bookings. The maximum number of tickets that can be purchased depends on the event. It is usually around 10 tickets.
Payment and Fees
Are there any hidden fees?
We don't charge fees for experiences. Theater tickets might have fees but tickadoo is transparent about all costs. During checkout, any applicable service fees or taxes are clearly displayed, so you’ll know the full price before confirming your purchase.
Are there any hidden fees?
We don't charge fees for experiences. Theater tickets might have fees but tickadoo is transparent about all costs. During checkout, any applicable service fees or taxes are clearly displayed, so you’ll know the full price before confirming your purchase.
Do you offer discounts or promo codes?
Yes! Keep an eye on our website and social media pages for special offers, discounts, and promo codes to get the best deals on tickets.
Do you offer discounts or promo codes?
Yes! Keep an eye on our website and social media pages for special offers, discounts, and promo codes to get the best deals on tickets.
Ticket Delivery
How will I receive my ticket?
All tickets purchased on tickadoo are e-tickets. They are generally available for immediate download and are also sent directly to your email. The email might be from our local supplier.
How will I receive my ticket?
All tickets purchased on tickadoo are e-tickets. They are generally available for immediate download and are also sent directly to your email. The email might be from our local supplier.
What should I do if I haven’t received my tickets?
If you haven’t received your tickets within an hour of purchase, please check your spam or junk folder. If you still can’t find them, reach out to our customer service team via our Contact Us page, and we’ll resend the tickets promptly.
What should I do if I haven’t received my tickets?
If you haven’t received your tickets within an hour of purchase, please check your spam or junk folder. If you still can’t find them, reach out to our customer service team via our Contact Us page, and we’ll resend the tickets promptly.
Cancelation and refunds
Are my tickets refundable?
Refund policies vary depending on the event. Typically, tickets are non-refundable. However, if an event is canceled or rescheduled, we’ll work with the event organizer to provide options, such as a refund or rebooking for a future date.
Are my tickets refundable?
Refund policies vary depending on the event. Typically, tickets are non-refundable. However, if an event is canceled or rescheduled, we’ll work with the event organizer to provide options, such as a refund or rebooking for a future date.
What happens if an event is canceled or rescheduled?
If an event is canceled, you’ll be notified via email, and tickadoo will work with the event organizer to provide a refund. For rescheduled events, your tickets are usually valid for the new date, but you’ll have the option to seek a refund if you can’t attend.
What happens if an event is canceled or rescheduled?
If an event is canceled, you’ll be notified via email, and tickadoo will work with the event organizer to provide a refund. For rescheduled events, your tickets are usually valid for the new date, but you’ll have the option to seek a refund if you can’t attend.
Ticket management
Can I transfer my tickets to someone else?
Transfer policies vary depending on the event/venue. It's always best to reach out to us to confirm if your ticket is transferable.
Can I transfer my tickets to someone else?
Transfer policies vary depending on the event/venue. It's always best to reach out to us to confirm if your ticket is transferable.
Can I change my seats after booking?
Unfortunately, once a booking is confirmed, seat changes aren’t typically allowed. However, if you have special needs or there’s an issue, contact our support team to see if there’s a solution.
Can I change my seats after booking?
Unfortunately, once a booking is confirmed, seat changes aren’t typically allowed. However, if you have special needs or there’s an issue, contact our support team to see if there’s a solution.
Still have questions?
Your trusted source for official tickets.
Discover tickadoo,
Discover entertainment.
tickadoo Inc.
447 Broadway, New York, NY 10013
tickadoo © 2024. All Rights Reserved.
Your trusted source for official tickets.
Discover tickadoo,
Discover entertainment.
tickadoo Inc.
447 Broadway, New York, NY 10013
tickadoo © 2024. All Rights Reserved.
Your trusted source for official tickets. Discover tickadoo, discover entertainment.
tickadoo Inc.
447 Broadway, New York, NY 10013
tickadoo © 2024. All Rights Reserved.